Ronesha Scott
Dublin,GA
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
7
7
years of professional experience
Work History
Hostess
Red Lobster Restaurant
10.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Beauty Advisor
Ulta
01.2022 - 09.2023
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Bike Instructor
Camp Matoaka
06.2019 - 08.2019
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Improved student performance by defining clear goals and communicating performance metrics.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
Janitorial Worker
Dunn Cleaning
01.2017 - 09.2022
- Swept hard surface floors using broom or push broom dust mop.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Sanitized break area kitchen counters, tables and sinks.
Education
No Degree - Psychology
Wesleyan College
Macon, GA05.2024
High School Diploma -
Northgate High School
Newnan, GA05.2018
Skills
- Customer Service
- Event Planning
- Reservations Management
- Dining Area Maintenance
- Guest Engagement
- Food Running
- Table Bussing
- Table Setting Knowledge
- Guest Seating
Timeline
Hostess
Red Lobster Restaurant
10.2023 - Current
Beauty Advisor
Ulta
01.2022 - 09.2023
Bike Instructor
Camp Matoaka
06.2019 - 08.2019
Janitorial Worker
Dunn Cleaning
01.2017 - 09.2022
No Degree - Psychology
Wesleyan College
High School Diploma -
Northgate High School
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