Summary
Overview
Work History
Education
Skills
Certification
Contact
CUST
Timeline
Generic

Ronisha Carter

Columbus,OH

Summary

Caring and skilled case manager passionate about positively impacting programs and helping participants by providing expert support. Familiar with addictions and the homeless population and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with a detail-oriented and conscientious approach.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Case Manager

YMCA of Central Ohio
09.2024 - Current
  • Coordinated comprehensive care plans addressing client needs and goals.
  • Assessed client eligibility for services, ensuring compliance with organizational policies.
  • Facilitated communication between clients, families, and service providers to enhance support networks.
  • Monitored client progress through regular follow-ups and evaluations, adjusting plans as necessary.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Team Coordinator

YMCA
01.2020 - Current
  • Ensure Team Members (up to 30) properly administer Shelter Policies and Procedures in accordance with Agency Operating Procedures (AOP), CARF and Program, Review & Certification Standards (CSB). Communicate effectively with other social service agencies and partners to help with referrals and information to guests about other available services in the community. Thinks, communicates, and behaves as cause-driven leader and role model for other staff and members when it comes to desired staff behaviors; promotes youth development, healthy living, and social responsibility in all job-related functions.

Addictions Counselor Intern

House of Hope
01.2022 - 01.2023
  • Developed individual treatment goals based on history and diagnosis. Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning. I quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Youth Services Intern

Impact Community Action
01.2022 - 01.2022
  • Interacted with customers by phone, email, or in-person to provide information about emergency assistance programs. Conducted intake/assessment for clients entering youth services programs. Created service plans and case notes for clients.

Education

A.S. - Social Work

Columbus State Community College
12.2022

Associate Degree In Renewable Energy - Solar Technology

Miami Jacobs
Dayton, OH
12.2014

Skills

  • Client Rapport building
  • Microsoft Office Software
  • Conflict Resolution
  • Trauma Informed Care
  • CPR/AED/Narcan Trained
  • Group Therapy
  • Case Notes
  • Motivational Interviewing

Certification

CDCA Renewable

Contact

  • Address: Columbus, OH, 43223
  • E-mail: ronishacarter36@gmail.com

CUST

  • August 17, 2023
  • Ronisha.carter@ymcacolumbus.org
  • RE: Social Work Case Manager
  • Dear Ms. Johnson
  • Throughout my career, I have contributed to impacting business outcomes through effective organization, prioritization, and execution of key projects. My skills and qualifications are an ideal match to the Social Work Case Manager requirements and will bring immediate value to YMCA goals.
  • In my Team Coordinator role, I exercised a calculated and methodical approach to problem solving. I am independently motivated, yet I appreciate team efforts and collaborate productively within groups. Additionally, I am knowledgeable in trauma informed care and motivational interviewing with proficiency in cultural competency.
  • Because my professional goals align with the YMCA's mission and values, this opportunity is especially exciting. I believe my time-management, critical thinking and collaboration abilities will support and drive your continued organizational success.
  • To demonstrate the scope of my career history and professional competencies, please take a moment to review my attached resume. I appreciate your evaluation of my credentials and subsequent response.
  • Sincerely
  • Ronisha Carter

Timeline

Case Manager

YMCA of Central Ohio
09.2024 - Current

Addictions Counselor Intern

House of Hope
01.2022 - 01.2023

Youth Services Intern

Impact Community Action
01.2022 - 01.2022

Team Coordinator

YMCA
01.2020 - Current

A.S. - Social Work

Columbus State Community College

Associate Degree In Renewable Energy - Solar Technology

Miami Jacobs

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