Ronisha Roderick
The Bronx,NY
Summary
Seasoned manager with ten year’s industry experience and a proven track record in developing and managing positive business growth. Skilled in analyzing metric results for problem solving in business processes and merchandising. Leverages abilities in communication, leadership and timely decision-making to attain and exceed goals.
Overview
15
15
years of professional experience
Work History
Assistant Store Manager
Jonathan Adler
01.2021 - 11.2023
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Retail Development Brand Manager
Ralph Lauren Corporation
11.2018 - 03.2020
- Execute strong, well-balanced merchandise statements consistent with Ralph Lauren strategies & guidelines
- Leverage the Ralph Lauren brand in store to uphold and maintain best in class floor space and positioning
- Drive retail performance through disciplined business management for multiple Ralph Lauren brands
- Conduct product and selling seminars to create an educated and professional Selling Specialist culture, with the goal of improving regular priced selling while keeping the consumer at the center.
Assistant Manager
Hugo Boss
06.2016 - 01.2018
- Provided daily and weekly sales updates forecasting future business and sales goals
- Collaborated with sales associates to generate seasonal style level weekly unit sales plans
- Partnered with general and district managers to prepare monthly sales updates and inventory forecasts
- Schedules associates for weekly work duties
- Responsible for cash wrap duties
- Opened and closed the store at the end of each business day
Clerical
Harlem Hospital
12.2015 - 06.2016
- Interacted with customers by phone, email, or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Executed record filing system to improve document organization and management.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Worked with electronic health records software and database systems.
- Operated copiers, scanners, fax machines and credit card machines.
- Contacted insurance companies to verify eligibility.
Supervisor of Sales
Brooks Brothers Group, Inc
01.2013 - 12.2015
- Crafted strategies to improve customer sales, leading to a 65% increase in merchandise sales
- Developed and articulated staffing assignments to increase customer service and sales
- Demonstrated merchandise capabilities and usages to potential customers
- Received and processed cash and credit payments for in-store purchases
- Opened and closed the store at the end of each business day
- Awarded “Associate of the Quarter” and “Retail Sales Associate of the Month”
Sales Section Leader
Zara Department Store
08.2008 - 02.2012
- Oversaw all aspects of daily operations within the store
- Resolved customer inquiries and concerns tactfully and efficiently
- Delegated staffing positions to maximize customer service needs with manpower capabilities
Education
Microsoft Office Suite Office 365 -
Fannie Lou Hamer Freedom High School
Bronx, NYEquivalency Diploma -
Skills
- COMPUTER SKILLS
- P>POS systems operations
- P>Relationship building and management
- P>Staff supervision
- P>Microsoft Office Suite
- P>Business development and planning
- HIPAA Compliance
- Patient Registration
- Appointment Scheduling
- Insurance Authorizations
- Epic Systems
Timeline
Assistant Store Manager
Jonathan Adler
01.2021 - 11.2023
Retail Development Brand Manager
Ralph Lauren Corporation
11.2018 - 03.2020
Assistant Manager
Hugo Boss
06.2016 - 01.2018
Clerical
Harlem Hospital
12.2015 - 06.2016
Supervisor of Sales
Brooks Brothers Group, Inc
01.2013 - 12.2015
Sales Section Leader
Zara Department Store
08.2008 - 02.2012
Microsoft Office Suite Office 365 -
Fannie Lou Hamer Freedom High School
Equivalency Diploma -
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