Ronnie Torres
La Habra,CA
Summary
Working in the Hospitality Business for 8 years helped develop Customer oriented skills with strong communication skills, as well with strong integrity. Knowledge in providing good customer service and working as a team, as well as being enthusiastic and professional in the work environment; Working very fast paced as well with making sure the job gets done for the day. Nevertheless, making sure the guest are satisfied and meeting the perfect expectations on their stay.
Overview
8
8
years of professional experience
Work History
Housemen
Embassy Suites by Hilton
Brea , CA
2017.01 - 2021.04
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Working with postive attitude Greeted customers and offered them assistance where possible
- Vacuum hallways and shampooing rooms
- Take clean linen to room attendants
- Working in very fast paced
- Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done
Housemen
Courtyard by Marriott
Hacienda Heights , CA
2021.04 - 2021.10
- Housemen work
- Sweeping and mopping
- Carpet cleaning
- RPM Rooms
- Cleaning Rooms
- Deliver Guest Requests
- Worked effectively in fast-paced environments.
PM Housekeeping Supervisor
Westin Hotel
Anaheim , CA
2021.10 - Current
- PM Housekeeping Supervisor
- Deliver Guest Requests
- Clean Guest Landings
- Clean and Organized linen closets
- Inspecting rooms
- Making beds for Housekeepers
- Manage PM Team for Projects
Data Entry Clerk
DHS Agnecy
2024.03 - Current
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
- Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
Education
Associate of Science - Business Administration And Management
Fullerton College
Fullerton, CA09.2024
High School Diploma -
Sonora High School
La Habra, CA2016
Skills
- Attention to detail Customer service Detail oriented
- Guest Satisfaction
- Attention to detail
- Customer service
- Detail oriented
- People skills
- Strong work ethic
Timeline
Data Entry Clerk
DHS Agnecy
2024.03 - Current
PM Housekeeping Supervisor
Westin Hotel
2021.10 - Current
Housemen
Courtyard by Marriott
2021.04 - 2021.10
Housemen
Embassy Suites by Hilton
2017.01 - 2021.04
Associate of Science - Business Administration And Management
Fullerton College
High School Diploma -
Sonora High School
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