Ronshayla Cobbs
Winter Haven,FL
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Environmental Operations.
Overview
14
14
years of professional experience
Work History
Director of Operations
Compass Group
09.2023 - Current
- Facilitate the organizations environmental policies, procedures, training, guidance, and response to technical issues to ensure compliance with federal, state, and local environmental health and safety laws and regulations
- Overseer of operations, risk management and property management of ACPS district schools
Environmental Operations Supervisor
Florida Presbyterian Homes
06.2022 - 09.2023
- Overseer of operations; regulatory/ payor accreditation compliance, licensing verification audits, risk management, property management, overseen 318 bed community; weekly property reports, unit inspections, department inspections, grounds inspection, quality management, clinical programming, leadership meetings, QA reports, month ending reports, scheduling and placement, staffing and recruiting, conduct phone interviews and payroll management, inventory management, infection control, loss prevention, monthly inventory purchasing, customer service, customer support, patient satisfactory survey
Environmental Operations Supervisor
Opis Senior Services Group
09.2019 - 11.2021
- Overseer of operations; regulatory/ payor accreditation compliance, licensing verification audits, risk management, property management; overseen 179 bed community, weekly property reports, unit inspections, department inspections, grounds inspection, quality management, clinical programming, leadership meetings, QA reports, month ending reports, scheduling and placement, staffing and recruiting, conduct phone interviews and payroll management, inventory management, infection control, loss prevention, monthly inventory purchasing, customer service, customer support, patient satisfactory survey.
Environmental Services Team Lead
Lakeland Regional Medical Center
11.2018 - 09.2019
- Customer service; customer support, patient satisfaction survey, multi location inspection, quality assurance reports, regulatory/ pay or accreditation compliance, environmental service support, staffing assistance, recruiting assistance, mechanical equipment inspections, inventory control, loss prevention, data entry analysis, and observation analysis.
Administrative Assistant
Taylor Made
01.2010 - 10.2018
- Customer service support; client support, client schedule management, clerical support tasks; weekly property reports, weekly- bi weekly rent collection, daily deposit transactions completion, month end report, bookkeeping, event booking, preparing and disseminating correspondence, receiving guests, staffing and recruiting; staff scheduling, payroll management, licensing verification and audits, unit inspections, inventory control, loss prevention, environmental service and sanitation control, ensure compliance with state guidelines and requirements
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Associate of Arts -
Keiser University
Lakeland, FL10.2018
Skills
- Operations Oversight
- Strategic planning and execution
- Quality Assurance
- Risk Mitigation
- Cost Control
- Operations Management
- Team Leadership
- Employee Development
- KPI Tracking
- Data Analysis
- Customer Relations
- Proficient in MicrosoftSoftware
- Recruitment
- hiring and Onboarding
- I-9 Processing
- Budget Development
- Staff Development
- Customer Retention
- P&L Management
- Budget Control
- Policy Development and Enforcement
- Staff Scheduling
- Performance Evaluation
- Inventory Management
- Inventory Tracking
- P&L Administration
- Assignment Delegation
- Inventory Management
- Employee Scheduling
References
DeLanta' Thompson- Director of Operations
Compass Group
(202)239-9857
delanta18@gmail.com
Shantavia Taylor- Owner of Operations
Taylor Made
(863)934-9433
shantavia.taylor91@gmail.com
Tasha Saca- Assistant Administrative Director
Florida Presbyterian Homes
(863)206-0521
tsaca@fphi.org
Timeline
Director of Operations
Compass Group
09.2023 - Current
Environmental Operations Supervisor
Florida Presbyterian Homes
06.2022 - 09.2023
Environmental Operations Supervisor
Opis Senior Services Group
09.2019 - 11.2021
Environmental Services Team Lead
Lakeland Regional Medical Center
11.2018 - 09.2019
Administrative Assistant
Taylor Made
01.2010 - 10.2018
Associate of Arts -
Keiser University