Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rontisha Fox

Miami,FL

Summary

Successful in the aviation field with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude.

Overview

7
7
years of professional experience

Work History

Gate Agent

Delta Air Lines, Inc
Miami, FL
12.2023 - Current
  • Processed upgrades and standby requests, maximizing revenue opportunities for the airline while accommodating passenger needs.
  • Demonstrated strong knowledge of airline policies and procedures to ensure seamless gate operations.

Reservation Agent

American Airlines
Miami, FL
02.2022 - 11.2023
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.

Flight Attendant

Allegiant Travel Company
Fort Lauderdale, FL
09.2021 - 01.2022
  • Provide information, guidance, and assistance for safety and comfort to passengers on board aircraft
  • Operates on Airbus 319/320 series Aircraft and Boeing 737-8 max series.

Flight Attendant

iAero Airways
Miami, FL
11.2019 - 01.2022
  • Completed flight logs, passenger action reports and inventory paperwork with high attention to detail
  • Controlled flight environment by responding to disruptive passengers per FAA and federal guidelines
  • Operates on Boeing 737's

Flight Attendant

PSA Airlines
Vandalia, OH
09.2017 - 03.2018
  • Provide inflight services and safety demonstrations for a regional airline who is a (wholly owned subsidiary of American Airlines)
  • Operated on CRJ's 200,700,900

Education

Bachelor - Aerospace And Aviation

Everglades University
Miami, FL

Medical assistant -

Robert Morgan technical college
Miami, FL
05.2016

Teaching assistant -

Miami senior high school
Miami, FL
06.2014

Skills

  • Customer service
  • Communications
  • Safety
  • Aviation Experience

Timeline

Gate Agent

Delta Air Lines, Inc
12.2023 - Current

Reservation Agent

American Airlines
02.2022 - 11.2023

Flight Attendant

Allegiant Travel Company
09.2021 - 01.2022

Flight Attendant

iAero Airways
11.2019 - 01.2022

Flight Attendant

PSA Airlines
09.2017 - 03.2018

Bachelor - Aerospace And Aviation

Everglades University

Medical assistant -

Robert Morgan technical college

Teaching assistant -

Miami senior high school
Rontisha Fox