Rontisha Fox
Miami,FL
Summary
Successful in the aviation field with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude.
Overview
7
7
years of professional experience
Work History
Gate Agent
Delta Air Lines, Inc
2023.12 - Current
- Processed upgrades and standby requests, maximizing revenue opportunities for the airline while accommodating passenger needs.
- Demonstrated strong knowledge of airline policies and procedures to ensure seamless gate operations.
Reservation Agent
American Airlines
2022.02 - 2023.11
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
Flight Attendant
Allegiant Travel Company
2021.09 - 2022.01
- Provide information, guidance, and assistance for safety and comfort to passengers on board aircraft
- Operates on Airbus 319/320 series Aircraft and Boeing 737-8 max series.
Flight Attendant
iAero Airways
2019.11 - 2022.01
- Completed flight logs, passenger action reports and inventory paperwork with high attention to detail
- Controlled flight environment by responding to disruptive passengers per FAA and federal guidelines
- Operates on Boeing 737's
Flight Attendant
PSA Airlines
2017.09 - 2018.03
- Provide inflight services and safety demonstrations for a regional airline who is a (wholly owned subsidiary of American Airlines)
- Operated on CRJ's 200,700,900
Education
Bachelor - Aerospace And Aviation
Everglades University
Miami, FLMedical assistant -
Robert Morgan technical college
Miami, FL05.2016
Teaching assistant -
Miami senior high school
Miami, FL06.2014
Skills
- Customer service
- Communications
- Safety
- Aviation Experience
Timeline
Gate Agent
Delta Air Lines, Inc
2023.12 - Current
Reservation Agent
American Airlines
2022.02 - 2023.11
Flight Attendant
Allegiant Travel Company
2021.09 - 2022.01
Flight Attendant
iAero Airways
2019.11 - 2022.01
Flight Attendant
PSA Airlines
2017.09 - 2018.03
Bachelor - Aerospace And Aviation
Everglades University
Medical assistant -
Robert Morgan technical college
Teaching assistant -
Miami senior high school