Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Maintained outstanding customer approval rating through dynamic service, exemplary support and interpersonal communication.
Increased occupancy through zestful marketing initiatives.
Mastered layouts, floorplans and amenities of 30+ Lewis communities.
Operations Manager
C.V. MARKETING INC.
09.2016 - 02.2021
Directly marketed clients such as AT&T, DirectTv, Vivint, Apple and Samsung within multiple Costco and Sam's Club locations.
Successfully managed and led team of 20+ employees.
Conducted interviews to recruit new talent.
Trained new hires in-office and in-field to ensure productivity and growth.
Supervised day-to-day business: payroll, administration, scheduling, training, tracking office production and expenses.
Conducted daily motivational impacts and created healthy work atmosphere for team to grow.
Teacher/Counselor
GURUG EDUCATION
09.2013 - 07.2016
Taught students subject specific material, learning strategies and social skills.
Engaged with students and boosted understanding of material using focused approach and hands-on activities.
Encouraged positive self-esteem and mutual respect for others while instilling joy of learning and discovery.
Lab Assistant
KWALITY PHARMACEUTICALS
01.2015 - 01.2016
Prepared laboratory equipment and instrumentation required for tests, research, process or quality control.
Recorded and reported test results accurately according to established procedures.
Managed lab work smoothly and with reliable accuracy to meet regulatory and operational demands.
Education
Master of Science in Pharmaceutical Chemistry -
GURU NANAK DEV UNIVERSITY
01.2013
Skills
Microsoft Office Suite
Critical Thinking
Sales Proficiency
Database Management
Market Research
Team Building
Client Relations
Customer Service Expertise
Career Focus
To work with a reputable organization that offers professional growth, where I can utilize the best of my knowledge, skills and energy. I excel when I have the opportunity to grow and develop in diversified fields I have specialized knowledge in.
Accomplishments
Leasing Consultant of the Year - 2022
Rookie of the Year - 2021
Lewis Leader - 2021, 2022, 2023
Nationally recognized as #1 Sales Rep with Smart Circle 2016-2021