Roosevelt Augustin
MIAMI,Florida
Summary
Dynamic Commercial Sales Manager with a proven track record at AutoZone, excelling in driving sales and delivering exceptional customer service. Skilled in account management and team building, I consistently exceed sales targets while fostering a collaborative environment. Adept at training and mentoring, I enhance team performance and customer satisfaction.
Overview
21
21
years of professional experience
Work History
Commercial Sales Manager
AutoZone
07.2017 - Current
- Ensures maximum productivity
- Drives commerical sales to targeted sales and above
- Controls expenses with collecting AZO payments
- Uphold company procedures in accordance with Autozone expectations
- Exceeds customer expectations by delivering WOW customer service to all commerical accounts
- Establish cash handling duties
- Utilize Znet to help customers locate parts or find suitable alternatives such as OSB
Commercial Parts Driver
AutoZone
04.2010 - 05.2017
- Achieved on-time delivery as a Commercial Parts Driver.
- Utilized advanced navigation tools to optimize route planning, minimizing delays due to traffic congestion or construction zones.
- Contributed to a safer work environment by following company safety protocols during loading, unloading, and driving procedures.
- Assisted in training new drivers on company policies, procedures, and best practices for safe and efficient driving techniques.
- Maintain approved driver status
- Safely operate company owned vehicles
Retail Sales Associate
AutoZone
06.2009 - 03.2010
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Provide WOW customer service
- Operate cash registers
- Assists customers with wipers and batteries installations
Sales Person
Advanced Auto Parts
07.2004 - 02.2009
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
Education
High School Diploma -
North Miami Beach Senior High
North Miami Beach, FL06-2004
Skills
- Customer service
- Written and verbal communication
- Training and mentoring
- Onboarding and coaching
- Team building
- Route planning
- Account management
- Returns processing
- Commercial sales practice
- Effective customer communication
Timeline
Commercial Sales Manager
AutoZone
07.2017 - Current
Commercial Parts Driver
AutoZone
04.2010 - 05.2017
Retail Sales Associate
AutoZone
06.2009 - 03.2010
Sales Person
Advanced Auto Parts
07.2004 - 02.2009
High School Diploma -
North Miami Beach Senior High
Similar Profiles
Jordan ForsytheJordan Forsythe
Customer Service Representative at AutoZoneCustomer Service Representative at AutoZone
Nicholas BullockNicholas Bullock
Commercial Driver at AutoZoneCommercial Driver at AutoZone
Jerod AllenJerod Allen
Retail Sales Associate at AutoZoneRetail Sales Associate at AutoZone