Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Ropa Kanyongo

Columbus

Summary

Positive and upbeat professional who makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments. Confident in ability to solve conflicts and provide amazing costumer service.

Overview

2
2
years of professional experience
2026
2026
years of post-secondary education

Work History

Restaurant Hostess

Carrabba' Italia Grill
Columbus
09.2024 - Current
  • Communicated with kitchen staff regarding customer feedback
  • Provided menus and answered questions about menu items and specials.
  • Greeted guests promptly and courteously, setting the tone for exceptional dining experience's

  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.

Soccer Referee

Self Employed Services
Columbus
08.2023 - Current
  • Kept detailed records of all penalties issued during games.
  • Inspected playing fields prior to game start for proper markings and equipment setup.
  • Called fouls, offsides, handballs, and other infractions as needed.
  • Assisted in resolving conflicts between players or teams when necessary.
  • Actively participated in pre-game meetings with coaches and captains from both teams.
  • Issued warnings or ejections for unsportsmanlike behavior.

Team Member

Chic-Fil-A
Columbus
06.2023 - 08.2024
  • Operated cash registers to process payments from customers.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Accurately took customer orders, ensuring clarity and satisfaction.

Education

Westerville South High School
Columbus, OH

Skills

  • Customer service
  • Staff collaboration
  • Conflict resolution
  • Cash handling
  • Communication skills
  • Time management
  • Attention to detail
  • Assertiveness
  • Greeting guests
  • Scheduling
  • Group reservations management

Affiliations

  • 14 year athlete
  • 4 year highschool student athlete
  • 2 year OEP student teacher

Accomplishments

  • AP and IB student
  • Graduated with honors

Timeline

Restaurant Hostess

Carrabba' Italia Grill
09.2024 - Current

Soccer Referee

Self Employed Services
08.2023 - Current

Team Member

Chic-Fil-A
06.2023 - 08.2024

Westerville South High School

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