Roretta Gill

Schedules patient appointments according to practice protocols and obtains the necessary information for new and established patients

• Scheduled appointments and maintained and updated appointment calendars.
• Maintained daily calendars, set appointments with clients and planned daily office events.
• Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.

MyChart and Epic experience

• Collaborated with clinical staff to optimize scheduling processes and resource allocation.
• Managed patient records and ensured compliance with privacy regulations and protocols.
• Coordinated appointment schedules for diverse healthcare professionals across multiple departments.

• Assisted nurses in monitoring patient vital signs and documenting changes.
• Provided support to nursing staff by responding to call lights, answering questions, and providing assistance with bedside care.
• Observed cardiac monitors for arrhythmias or other irregularities.
• Performed basic clerical duties such as filing, copying, and faxing documents related to patient care.