Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Languages
Timeline
Generic

Rosa Cervantez

Eastland,TX

Summary

Versatile Area Director with proven abilities across all levels of organizational management and multi state over site. Currently Colorado, Texas and New Mexico. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in every day operations of home health.

Vast experience in health care with over 20 years of service to local communities. Eager and driven to provide data producing results. Strong ability to lead others to achieve organizational goals. Strive in environments where there are opportunities to improve. Excels in working with multiple departments cohesively to achieve quality outcomes. Excited to use my communication skills, critical thinking, emotional intelligence and ability to make good decisions under pressure to make a difference in our community

Overview

21
21
years of professional experience
1
1
Certification

Work History

Area Director of Operations

Centerwell Home Health
03.2003 - Current
  • Improved operational efficiency by streamlining processes and implementing new systems.
  • Provided leadership in crisis situations, effectively addressing issues and guiding teams toward resolution.
  • Oversaw financial planning activities such as budgets, forecasts, and expense management for better fiscal control within the organization.
  • Promoted a culture of excellence by fostering strong teams focused on delivering exceptional results in all aspects of operations.
  • Built culture of employee motivation and active engagement through targeted monthly goals and accountability systems with positive reinforcement.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Developed strategic plans to drive revenue growth, reduce costs, and improve overall business performance.

Branch Director

Gentiva Home Health
01.2007 - 04.2012
  • Enhanced branch performance by implementing effective management strategies and streamlining operations.
  • Achieved consistent growth in revenue generation by developing new business relationships and nurturing existing partnerships.
  • Led a team of professionals to deliver exceptional customer service, resulting in increased client satisfaction scores.
  • Developed and executed successful marketing campaigns for promoting branch services, attracting new clients, and retaining current customers.
  • Grew census from 60 to 350 within the first year.
  • STAR rating 4
  • Managed branch budget effectively, ensuring optimal resource allocation and cost control measures were in place.

Education

Bachelor of Science - Nursing

Tarleton State University
Stephenville, TX
05.2002

Skills

  • Quality Assurance
  • Training and Development
  • Time Management
  • Conflict Resolution
  • Problem Solving
  • Critical and Creative Thinking
  • Team player
  • Detail-Oriented
  • Excel under pressure
  • Outstanding time management
  • 35 years in healthcare

Accomplishments

Completed Leader of Leader course.

President of Chamber of Commerce for Eastland, Texas for 1 year.

Certification

Bachelor of Science in Nursing

Affiliations

  • Developing Leaders

Languages

Spanish
Native or Bilingual

Timeline

Branch Director

Gentiva Home Health
01.2007 - 04.2012

Area Director of Operations

Centerwell Home Health
03.2003 - Current

Bachelor of Science - Nursing

Tarleton State University

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Rosa Cervantez