Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Patriot Home Care
Natalie
09.2022 - Current
Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
Developed personalized care plans to address individual patient needs and preferences.
Trained new staff members on company policies, procedures, and best practices for home care coordination.
Streamlined communication between patients, caregivers, and medical professionals for better overall care.
Enhanced patient care by coordinating and scheduling home healthcare services.
Better Home Care
Angela
02.2021 - Current
Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
Enhanced patient care by coordinating and scheduling home healthcare services.
Advocated for clients'' rights throughout their interactions with healthcare professionals; ensuring they receive the appropriate levels of service according to their unique needs.
Education
No Degree - Liberal Arts And General Studies
Community College of Philadelphia
Philadelphia, PA
02.2018
Cosmetology License -
Empire Beauty School - Philadelphia
Philadelphia, PA
06.2016
Skills
Scheduling and Staffing
Professionalism and Ethics
Healthcare systems navigation
Client Advocacy
First Aid and CPR Certification
Time Management
Adaptability and Flexibility
Timeline
Patriot Home Care
Natalie
09.2022 - Current
Better Home Care
Angela
02.2021 - Current
No Degree - Liberal Arts And General Studies
Community College of Philadelphia
Cosmetology License -
Empire Beauty School - Philadelphia
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