ROSA GARZA
corpus christi
Summary
Dynamic and results-driven professional with extensive experience at Dr's Mcintyre Garza, Avila & Jurica. Expert in electronic health records and appointment scheduling, I excel in enhancing patient communication and training new employees. Proven ability to resolve customer complaints efficiently, ensuring a seamless office environment and high levels of patient satisfaction.
Overview
1
1
Certification
Work History
Optometiric Front area Asst. Manager
Dr's Mcintyre Garza, Avila & Jurica
Corpus Christi
06.2025 - Current
- Assisted with scheduling appointments for patients and doctors.
- Managed patient records using electronic health record systems.
- Coordinated communication between medical staff and patients.
- Maintained cleanliness and organization of the office environment.
- Managed multiple projects simultaneously while meeting deadlines.
- Developed training materials for new employees in the area.
- Resolved customer complaints quickly and efficiently according to company guidelines.
- Trained new hires on job responsibilities specific to their role within the area.
Education
GED -
Del Mar College
Corpus Christi, TX05-2003
Skills
- Electronic health records
- Appointment scheduling
- Patient communication
- Office organization
- Employee training
- Customer service
- Scheduling
- Verbal communication
- Insurance eligibility verifications
Certification
Cosmetologist, Notary public
Timeline
Optometiric Front area Asst. Manager
Dr's Mcintyre Garza, Avila & Jurica
06.2025 - Current
GED -
Del Mar College
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