Rosa Gonzalez-Escutia
Soledad,CA
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
1
1
Certification
Work History
Hostess
Windmill
08.2021 - 11.2021
- Relayed guest comments or suggestions to manager on duty for further action.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Associate of Science - Psychology
Hartnell College
Salinas, CA05.2025
Skills
- Menu Memorization
- Guest Inquiries
- Reservation Documentation
- Price Memorization
Certification
- ServSafe
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hostess
Windmill
08.2021 - 11.2021
Associate of Science - Psychology
Hartnell College