Summary
Overview
Work History
Education
Skills
Timeline
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Rosa Mayer

Williamstown,NJ

Summary

Proven Sales Associate with a track record of enhancing customer satisfaction and loyalty at Aldi, adept in problem-solving and multi-tasking. Demonstrates excellent people skills and teamwork, significantly improving store efficiency and customer experience. Skilled in maintaining inventory accuracy and managing high-stress situations, ensuring optimal sales and repeat business.

Overview

5
5
years of professional experience

Work History

Sales Associate

Aldi
04.2023 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Waitress

Fridays
09.2021 - 08.2022
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Sales Associate

Walmart
10.2019 - 06.2021
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

Williamstown High School
Williamstown, NJ
06.2021

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills

Timeline

Sales Associate

Aldi
04.2023 - Current

Waitress

Fridays
09.2021 - 08.2022

Sales Associate

Walmart
10.2019 - 06.2021

Williamstown High School

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Rosa Mayer