Rosa Mccoy
Cleveland
Summary
Dynamic Medical Assistant with extensive experience at Premier Pediatrics, excelling in patient assessments and flow management. Proven ability to educate patients and administer immunizations, ensuring optimal care. Known for compassionate service and adeptness in EMR systems, contributing to efficient operations and enhanced patient satisfaction.
Overview
18
18
years of professional experience
Work History
Medical Assistant
Premier Pediatrics
Westlake
07.2007 - Current
- Responded to patient callbacks and phone-in prescription refill requests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Inspected equipment to ensure proper working order prior to use on patients.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Administered injections, medications and treatments as directed by the physician.
- Administered medications under physician's supervision.
- Changed dressings on wounds to prevent infection and check for healing.
- Educated patients about medications, procedures and physician's instructions.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Processed orders for medical supplies and lab equipment.
- Cleaned and maintained medical equipment following procedures and standards.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Incorporated outside records into charts and EHR.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Scheduled appointments for patients via phone and in person.
Education
Some College (No Degree) - Medical Assistant
Kaplan
Brooklyn Ohio Skills
- Patient assessments
- Patient flow management
- Medical office management
- Appointment reminders
- Vital signs monitoring
- Therapeutic procedures
- EMR / EHR
- Direct patient care
- Customer service
- Analytical decision-making skills
- Immunization administration
- Specimens collection and processing
- Compassionate
- Patient management
- Adaptable
- Insurance authorizations
- Medical supply inventory
Timeline
Medical Assistant
Premier Pediatrics
07.2007 - Current
Some College (No Degree) - Medical Assistant
Kaplan
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