Rosa Mendoza
Rosamond,CA
Summary
Dedicated cashier with strong customer service skills, ensuring efficient transactions and high customer satisfaction. Proven ability to maintain store cleanliness and assist with product inquiries. I am able to communicate fluently in English and Spanish with a customer.
Overview
2
2
years of professional experience
Work History
Cashier
Grocery Outlet Bargain Market
Rosamond, CA
04.2022 - 02.2024
- Processed customer transactions efficiently at point-of-sale terminals.
- Maintained accurate cash drawer and balanced register daily.
- Assisted customers with product inquiries and promotions.
- Ensured store cleanliness and organized merchandise displays.
- Managed returns and exchanges in accordance with company policies.
- Implemented strategies to reduce checkout wait times during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Assisted customers in locating products, leading to increased satisfaction and repeat business.
- Handled cash with high accuracy and took care to check bills for fraud.
Cook
Taco Bell
Rosamond, CA
02.2022 - 04.2022
- Prepared food items according to standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen workstations.
- Operated kitchen equipment safely and efficiently, adhering to safety protocols.
- Followed all food safety regulations to prevent contamination and ensure quality standards.
- Adapted quickly to changing menu items and special requests from customers.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Managed opening and closing shift kitchen tasks.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
High School Diploma -
Highland High School
Palmdale, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- ID verification
- Cleaning and sanitizing
- Reliability and punctuality
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Grocery Outlet Bargain Market
04.2022 - 02.2024
Cook
Taco Bell
02.2022 - 04.2022
High School Diploma -
Highland High School