Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rosa Pineda

Providence,RI

Summary

Dynamic professional agent with extensive experience in insurance industry. Proven success in building strong client relationships and providing tailored insurance solutions. Demonstrated proficiency in risk assessment and policy management. Insurance professional with robust background in providing comprehensive insurance solutions. Known for collaborative approach and delivering consistent results in dynamic environments. Skilled in client relationship management and policy customization, valued for reliability and adaptability. Successful and seasoned licensed insurance agent with expertise in providing wide range of high-quality insurance solutions. Possesses deep knowledge of insurance industry with extensive experience assessing customer risk and providing tailored solutions to meet needs. Adept at building trust with clients, providing guidance and financial advice, and delivering outstanding service.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Cashier

Price Rite Supermarkets
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Licensed Insurance Agent

Bankers Life & Casualty Insurance
07.2022 - Current
  • Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
  • Maintained high standards of customer service by building relationships with clients.
  • Provided coverage option information to assist clients in protecting assets.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Generated leads through cold-calling, networking and other outreach methods.

Certified Nursing Assistant

Golden Crest Nursing Center
08.2021 - 09.2021
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and appointments or testing locations.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Certified Nursing Assistant

Kindred Hospice
10.2015 - 09.2021
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and appointments or testing locations.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.

Certified Nursing Assistant

Briarcliffe Manor Skilled Nursing & Rehabilitation
03.2008 - 07.2021
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and appointments or testing locations.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

No Degree - Certified Nursing Assistant

Community College of Rhode Island
Lincoln, RI
05.2007

High School Diploma -

Cherry Hill High School
Johnston, RI
06.2006

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Customer service excellence
  • Customer Relations
  • Product Knowledge
  • Product Recommendations

Certification

  • Licensed Insurance Agent/Broker - Rhode Island, Massachusetts, Pennsylvania Department of Insurance.
  • Annuities Training Certificate- Various Providers.
  • Medicare Certification – Various Providers.
  • Managed Healthcare Professional(MHP)- America's Health Insurance Plans(AHIP).
  • Life and Health Insurance License -Rhode Island, Massachusetts, Pennsylvania Department of Insurance.
  • Long-Term Care Professional (LTCP) – America's Health Insurance Plans (AHIP).

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Licensed Insurance Agent

Bankers Life & Casualty Insurance
07.2022 - Current

Certified Nursing Assistant

Golden Crest Nursing Center
08.2021 - 09.2021

Certified Nursing Assistant

Kindred Hospice
10.2015 - 09.2021

Certified Nursing Assistant

Briarcliffe Manor Skilled Nursing & Rehabilitation
03.2008 - 07.2021
  • Licensed Insurance Agent/Broker - Rhode Island, Massachusetts, Pennsylvania Department of Insurance.
  • Annuities Training Certificate- Various Providers.
  • Medicare Certification – Various Providers.
  • Managed Healthcare Professional(MHP)- America's Health Insurance Plans(AHIP).
  • Life and Health Insurance License -Rhode Island, Massachusetts, Pennsylvania Department of Insurance.
  • Long-Term Care Professional (LTCP) – America's Health Insurance Plans (AHIP).

Cashier

Price Rite Supermarkets

No Degree - Certified Nursing Assistant

Community College of Rhode Island

High School Diploma -

Cherry Hill High School
Rosa Pineda