Rosa Thomas
New York Presbyterian Cornell - Weill Center
STATENISLAND,NY
1
Language
9
years of professional experience
Dedicated Patient Care Coordinator with strong skills in HIPAA compliance and patient care coordination. Proven ability to enhance clinic efficiency and improve patient relations through effective communication.
Detail-oriented professional with experience in patient care coordination and customer service. Skilled in managing patient records and facilitating communication between patients and healthcare providers to ensure quality care and enhance clinic operations.
Work History
Patient Care Coordinator
11 Months- Coordinated patient scheduling and appointment management to enhance clinic efficiency.
- Assisted in managing patient records and ensuring data accuracy within electronic health systems.
- Facilitated communication between patients and healthcare providers to improve care continuity.
- Supported intake processes by collecting patient information and verifying insurance details.
Certified Nursing Assistant
2 Years 9 Months- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient information accurately in electronic health records system.
- Collaborated with interdisciplinary teams to develop and implement care plans.
Certified Nursing Assistant
3 Years 9 Months- Educated patients and families on health maintenance and disease prevention strategies.
- Trained new staff on procedures, enhancing team efficiency and patient care quality.
- Advocated for patient needs, fostering a supportive environment for recovery.
- Implemented infection control protocols, contributing to improved facility hygiene standards.
Certified Nursing Assistant
7 Years 4 Months- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Associate of Science - Security Management
- Dean's List : 1st and 2nd semester
- Honor Roll 2009-2011
- Awarded: Security management
- Relevant Coursework: Homeland Security
- GPA 3.75
Skills
Critical thinking skills
HIPAA compliance
Appointment scheduling
Organizational skills
Customer service
Patient relations
Attention to detail
Patient confidentiality
Patient care coordination
Verbal and written communication
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Coordinator
New York Presbyterian Cornell - Weill Center
02.2025 - 01.2026Read More
Certified Nursing Assistant
Clove Lakes Health Care
03.2022 - 12.2024Read More
Certified Nursing Assistant
Navitas Health
04.2020 - 01.2024Read More
Certified Nursing Assistant
Eger Health Care Center
09.2016 - 01.2024Read More
Technical Career Institute
Associate of Science from Security Management
Read More