Driven and detail-oriented Cashier with a proven track record at Panda Express, enhancing customer satisfaction through exceptional service and accurate transaction handling. Excelled in customer relations and cash management, significantly contributing to repeat business. Demonstrates strong work ethic, integrity, and empathy, ensuring high levels of accuracy and customer loyalty.
Hi, I’m
Rosa Trujillo
Hemet,CA
Summary
Overview
5
years of professional experience
Work History
Panda Express
Cashier
02.2019 - 08.2024
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Magnolia High SchoolAnaheim, CA
University Overview
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Money Handling
- Customer Relations
- Order Taking
- Refunds and exchanges
- Guest inquiries
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Panda Express
02.2019 - 08.2024
Magnolia High School
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