ROSALIA MALDONADO
Ocala,FL
Summary
Dedicated cashier with extensive experience in high-volume retail environments. Proven skills in customer service, cash handling, and payment processing, ensuring a seamless shopping experience and high customer satisfaction.
Overview
37
37
years of professional experience
Work History
Cashier
WALMART
Margate, Florida
08.2006 - 09.2017
- Processed customer transactions efficiently at a high-volume retail environment.
- Guided customers in locating products to improve shopping efficiency.
- Processed cash and electronic payments accurately during peak hours.
- Addressed customer inquiries promptly to improve overall satisfaction.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
ELECTRONIC
WALMART
Margate, Florida
03.2006 - 09.2017
- Executed daily tasks with accuracy and efficiency to support overall operations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Addressed customer requests and answered questions to enhance satisfaction.
DATA TRANSCRIBER
INTERNAL REVENUE SERVICE
FT LAUDERDALE, FL
09.1995 - 03.2005
- Transcribed sensitive taxpayer data into digital formats for accurate record-keeping.
- Reviewed documents for completeness and adherence to IRS guidelines and standards.
- Maintained confidentiality of taxpayer information throughout the transcription process.
- Followed established protocols to ensure compliance with federal regulations and policies.
- Developed efficient filing systems for easy retrieval of documents.
- Maintained up-to-date knowledge of industry trends and best practices.
- Participated in training sessions to stay current with advancements in technology and software applications.
DATA TRANSCRIBER
INTERNAL REVENUE SERVICE
ANDOVER, MA
12.1980 - 09.1995
- Transcribed sensitive taxpayer data into digital formats, ensuring accuracy for record-keeping.
- Reviewed documents for completeness and adherence to IRS guidelines and standards.
- Maintained confidentiality of taxpayer information throughout the transcription process.
- Followed established protocols to ensure compliance with federal regulations and policies.
- Utilized IRS software tools to enhance data accuracy and streamline workflows.
- Identified data entry errors and communicated issues to supervisors for timely resolution.
- Developed filing systems that facilitated easy retrieval of documents, enhancing overall organization.
- Provided support in troubleshooting computer system problems related to transcription processes.
Education
High School Diploma -
WINDHAM HIGH SCHOOL
Willimantic, CT05-1975
Skills
- Cash handling
- Payment processing
- Customer transactions
- Sales techniques
- Product knowledge
- Money handling
- Customer service
Languages
Spanish
Professional
Timeline
Cashier
WALMART
08.2006 - 09.2017
ELECTRONIC
WALMART
03.2006 - 09.2017
DATA TRANSCRIBER
INTERNAL REVENUE SERVICE
09.1995 - 03.2005
DATA TRANSCRIBER
INTERNAL REVENUE SERVICE
12.1980 - 09.1995
High School Diploma -
WINDHAM HIGH SCHOOL