Rosalia Mejia

* Creates customer loyalty and grows customer share of wallet through a differentiated strategic.

*Identifies prospecting approaches to identify potential customers create opportunities to sell financial solutions and ideas to customers liking checking, saving account,credit card, automobile loans, mortgage and home equity products

*Acquires and deepens the branch customer base through a variety of proactive sales and service activities

• Proactively identified areas for improvement within the department''s systems or procedures.
• Strengthened client relationships by providing personalized financial advice and addressing individual needs.
• Served as a trusted advisor to clients throughout all stages of their financial journeys, helping them achieve their long-term goals.
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• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.