Rosalina Coronado
Atlanta,GA
Summary
Compassionate professional with extensive experience in patient care within clinical settings. Recognized for strong interpersonal skills and effective communication, providing hands-on support that builds trust and comfort. Committed to continuous learning and adapting to new challenges, aiming to enhance patient experiences and contribute to team success. Eager to leverage these capabilities in a new field to drive positive outcomes.
Overview
2
2
years of professional experience
Work History
Patient Care Technician
Piedmont Hospital
01.2025 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained clean and safe environment to promote patient safety and comfort.
Student Nurse Extern (resource)
Northside Hospital Atlanta
07.2023 - 01.2025
- Practiced effective time management while prioritizing tasks based on urgency.
- Maintained a safe environment for patients by following infection control protocols.
- Performed basic nursing skills such as taking blood pressure, temperature, pulse and respiration.
- Maintained accurate documentation of patient information according to policies and procedures.
Customer Service Representative
State Farm
08.2024 - 11.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Bachelor of Science - Health Sciences
Clayton State University
Morrow, GA07-2025
High School Diploma -
Mundy's Mill High School
Jonesboro, GA05-2020
Skills
- Patient care and advocacy
- Time management
- Vital signs monitoring
- Effective communication
- Customer service
- Goal orientation
- Clinical judgment
Timeline
Patient Care Technician
Piedmont Hospital
01.2025 - Current
Customer Service Representative
State Farm
08.2024 - 11.2024
Student Nurse Extern (resource)
Northside Hospital Atlanta
07.2023 - 01.2025
Bachelor of Science - Health Sciences
Clayton State University
High School Diploma -
Mundy's Mill High School
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