Rosalva Abigail Rosales
Summary
Professional with strong experience in crafting high-quality products. Adept at bringing creativity, attention to detail, and precision to every project. Known for excellent collaboration and adaptability, ensuring team success and customer satisfaction. Skilled in various tools and techniques essential for producing reliable and appealing items.
Overview
6
6
years of professional experience
Work History
Sales Lead
Build a Bear WorkShop
04.2023 - Current
- Trained, coached, and mentored new sales associates for maximum performance.
- Conducted detailed competitor analysis to inform strategic positioning and pricing.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Enhanced team morale and cohesion through regular motivational sessions and incentives.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Boosted regional sales figures, leading targeted marketing campaigns.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
Bear builder
Build a Bear WorkShop
11.2023 - Current
- Great customer service
- Stocking the back room and the front of the workshop
- Packaging products to peoples home and double checking labels to maintain customers satisfaction
- Worked with a team of 9 employees with sewing equipment, maintaining safety
- Rotated through a series of 5 different stations each based on the team's needs and wants
- Worked with children, teens, parents and grandparents
- Making their dream come true with their bears that will last a lifetime
- Handled cash transactions accurately and efficiently to facilitate smooth store operations.
Company Chef
Kp Creations - Catering
12.2022 - 01.2024
- Prepping Food
- Organization, setting up supplies and putting them away, clean ups
- Served food and drinks
- Practiced Sanitation
- Created a nice presentable station that was easy for me to work in as well clean up
Self Owned
Babysitting
06.2019 - 05.2024
- Cared for a 1-year-old girl and 6-year-old girl during mornings and occasionally afternoons
- Ensured the child was bathed, fed, and had naps during the day
- Helped the 6-year-old girl with homework and made sure her space stayed organized
Education
Business Major - Business Management
Unlv - University of Nevada Las Vegas
02-2027
Culinary and Baking Certificate - Culinary Arts Program
Northwest Career Technical Academy
05.2023
Skills
- Inventory Management
- Strategic planning
- Machine operation
- Data analysis
- Guest engagement
- Sales reporting
- Communication
- Time management
- Customer Service
- Collaboration
- Leadership Experience
- Team work
- Lesson Plan Development
- Creative designing
Accomplishments
- Achieved a sales plan report through effectively helping with sales plan, interacting with guest making sure they are getting the best customer service.
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
International Business Club
Networking Opportunities
Workshops and Seminars
Cultural Exchange Programs
Career Development
Timeline
Bear builder
Build a Bear WorkShop
11.2023 - Current
Sales Lead
Build a Bear WorkShop
04.2023 - Current
Company Chef
Kp Creations - Catering
12.2022 - 01.2024
Self Owned
Babysitting
06.2019 - 05.2024
Culinary and Baking Certificate - Culinary Arts Program
Northwest Career Technical Academy
Business Major - Business Management
Unlv - University of Nevada Las Vegas
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