Summary
Overview
Work History
Education
Skills
Timeline
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ROSALYN DUARTE

Garland,TX

Summary

Dynamic and detail-oriented professional with a strong work ethic and exceptional customer service skills, honed at Richardson ISD. Bilingual in English and Spanish, I excel in guest relations management and task prioritization, ensuring efficient operations and enhanced customer satisfaction in fast-paced environments. Proven ability to maintain confidentiality and optimize workflow.

Overview

2
2
years of professional experience

Work History

School Secretary

Richardson ISD
07.2023 - Current
  • Processed student registrations and withdrawals.
  • Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
  • Maintained an up-to-date database of student records, safeguarding confidential information while providing easy access when needed.
  • Performed clerical and administrative support duties to optimize workflow procedures.

Server/Customer Service Cashier

My Thai Vegan & Boba
06.2023 - 11.2024
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

Babes Chicken Dinner House
06.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

No Degree - Diagnostic Medical Sonographer

Dallas College
Dallas, TX
05-2027

Skills

  • Fluent in both English and Spanish
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Safe food handling
  • Menu memorization
  • Food running
  • Service prioritization
  • Team collaboration
  • Guest relations management
  • Task prioritization
  • Document preparation
  • Strong organization
  • Scheduling appointments
  • Student supervision

Timeline

Server

Babes Chicken Dinner House
06.2024 - 08.2024

School Secretary

Richardson ISD
07.2023 - Current

Server/Customer Service Cashier

My Thai Vegan & Boba
06.2023 - 11.2024

No Degree - Diagnostic Medical Sonographer

Dallas College

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