Rosalyn Gilbert
Portland
Summary
Dynamic and passionate server with extensive experience, excelling in food and beverage service and customer relations. Proven ability to enhance guest experiences through expert menu knowledge and effective problem-solving. Skilled in high-volume efficiency and consistently delivering exceptionally memorable service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Server
Jefe Mexican Grill
Lake Oswego
06.2025 - Current
- Deliver warm, attentive service to both indoor and patio.
- Guide guests through a diverse menu, offer tailored recommendations
- Thrive in patio environments—especially during summer rushes
- Handle large sections while staying calm and guest-focused
Server/Bartender/Barback
La Palma
Portland
10.2023 - 01.2025
- Crafted high-volume cocktails with consistency and flair
- Thrived in outdoor patio settings with large sections during summer
- Stayed knowledgeable on tequila/mezcals, house drinks, and food pairings
- Supported bartending and service training for new team members
Barista
Sisters Coffee Co.
Portland
05.2023 - 10.2023
- Crafted consistent espresso, pour-over, and seasonal drinks
- Built strong rapport with regulars and first-time guests alike
- Maintained efficiency during peak hours and ensured clean handoff at shift close
Server
Ava Gene
Portland
03.2023 - 06.2023
- Delivered polished service with knowledge of house-made pastas and Italian wines
- Worked closely with kitchen and hosts to ensure flow and timing
- Upsold specials and seasonal pairings to enhance guest experience
FOH Team Member
Seasons and Regions Seafood Grill
Portland
01.2022 - 07.2022
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Maintained efficient menu knowledge of seasonal ingredients that were changing frequently.
Education
G.E.D
Skills
- Food & Beverage Service
- Cocktail & Coffee Crafting
- Customer Relations
- Team Leadership
- POS Knowledge & System Proficiency
- High-Volume Efficiency
- Menu Knowledge & Upselling
- Multi-Tasking
- Calm Under Pressure
- Guest Experience Optimization
Timeline
Server
Jefe Mexican Grill
06.2025 - Current
Server/Bartender/Barback
La Palma
10.2023 - 01.2025
Barista
Sisters Coffee Co.
05.2023 - 10.2023
Server
Ava Gene
03.2023 - 06.2023
FOH Team Member
Seasons and Regions Seafood Grill
01.2022 - 07.2022
G.E.D