Rosalyn Miller
Jackson,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Office Manager
B&B Door
11.2017 - 05.2023
- Maintained and updated human resources and payroll records
- Updated records to meet federal and state legal and regulatory compliance requirements
- Updated reports, managed accounts, and generated reports for company database and accounts receivable purposes
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coordinated special projects
- Evaluated and established production burden for maximum output efficiency
- Maintained positive customer and vendor relations by professionally addressing problems and negotiating claims with appropriate corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Planned, designed, implemented, and tested software program to provide enhanced customer service experience
Financial Counselor
Southeast Missouri State University
10.2012 - 10.2017
- Communicated with prospective students to illustrate available financial aid opportunities.
- Provided financial aid counseling to enrolled and prospective students.
- Represented financial aid office at group meetings with high school students and parents.
- Counseled students and parents about financial aid options and program details.
- Explained very technical financial information to applicants in easy to understand language.
- Analyzed potential risks and evaluated loan products to identify suitable options for students.
- Negotiated payment plan terms and conditions with students to secure class enrollment.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Researched and updated industry knowledge on changing legislation and regulations.
- Helped college students obtain financial aid through loan programs.
Outreach Counselor
St. Francis Community Services - Catholic Charitie
03.2012 - 10.2012
Team Member
AmeriCorps NCCC
08.2011 - 03.2012
Bookstore Attendant
Southeast Missouri State University
09.2009 - 05.2011
Intern/Administrative Assistant
Housing Resource Center - Catholic Charities
05.2006 - 08.2011
Gift Shop Attendant
St. Louis Zoo
03.2005 - 08.2012
Education
Bachelor of Science - Psychology
Southeast Missouri State University
Cape Girardeau, MOSkills
- Account Reconciliation
- Data Analysis and Modeling
- Report Preparation and Analysis
- Accounts Payable and Receivable
- Client and Vendor Relations
- Policy Implementation
- Regulatory Compliance
Timeline
Office Manager
B&B Door
11.2017 - 05.2023
Financial Counselor
Southeast Missouri State University
10.2012 - 10.2017
Outreach Counselor
St. Francis Community Services - Catholic Charitie
03.2012 - 10.2012
Team Member
AmeriCorps NCCC
08.2011 - 03.2012
Bookstore Attendant
Southeast Missouri State University
09.2009 - 05.2011
Intern/Administrative Assistant
Housing Resource Center - Catholic Charities
05.2006 - 08.2011
Gift Shop Attendant
St. Louis Zoo
03.2005 - 08.2012
Bachelor of Science - Psychology
Southeast Missouri State University
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