Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rosangeles Estevez

Porter,TX

Summary

Dynamic professional with a proven track record in customer service and relationship building, demonstrated at Cricket Wireless and other leading companies. Skilled in problem-solving and teamwork, I excel in high-stress situations, boosting customer satisfaction and loyalty through exceptional service. Achieved significant repeat business by mastering client needs and preferences in real estate transactions. Reliable and upbeat Dollar General successfully promoted customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Sales Associate

Cricket Wireless
02.2024 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Real Estate Agent

Keller Williams Realty Northeast
03.2023 - Current
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Communicated with clients to understand property needs and preferences.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.

Dollar General Key Holder

Dollar General Store
09.2023 - 01.2024
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.

Education

Real Estate License - Real Estate

Champions School of Real Estate
Houston, TX
12.2022

High School Diploma -

Cleveland High School
Cleveland, TX
05.2021

Skills

Customer Service

Teamwork and Collaboration

Time Management

Problem-solving skills

Listening Skills

Multi-tasking strength

Problem-Solving

Reliable and punctual

Excellent people skills

Goal-Oriented

Relationship Building

Outgoing Personality

Flexible Schedule

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Cricket Wireless
02.2024 - Current

Dollar General Key Holder

Dollar General Store
09.2023 - 01.2024

Real Estate Agent

Keller Williams Realty Northeast
03.2023 - Current

Real Estate License - Real Estate

Champions School of Real Estate

High School Diploma -

Cleveland High School
Rosangeles Estevez