Rosangelica Abreu
Orlando,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Motivated professional with extensive experience in customer service, sales and administrative tasks. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Federico Fernandez
03.2023 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Front Desk Supervisor
Federico Fernandez
01.2022 - Current
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer inquiries promptly.
- Streamlined check-in and check-out processes for improved guest experience and reduced waiting times.
- Assisted in increasing room occupancy rates by proactively upselling available rooms and services to potential guests.
- Maintained a high level of professionalism, ensuring all staff followed hotel policies and procedures consistently.
Education
No Degree - Medicina
LUZ Universidad Del Zulia
Maracaibo, VenezuelaCertified - Clinical Medical Assistant
Technical Health Academy
672 N Semoran Blvd 303, Orlando FL02.2023
High School Diploma -
Colegio Privado Las Acacias
Valera, Trujillo, Venezuela06.2016
Skills
- Team Building and Supervision
- Hospitality Services
- System Updates
- Customer Service Management
- Problem-Solving Skills
- Attention to detail
- Adaptability and flexibility
- Spanish Fluency
Languages
Spanish
Native or Bilingual
English
Limited Working
Certification
Certified Clinical Medical Assistant 02/25/2023
Licensed American Heart Association Basic Life Support (CPR and AED) 04/19/2022
Timeline
Administrative Assistant
Federico Fernandez
03.2023 - Current
Front Desk Supervisor
Federico Fernandez
01.2022 - Current
No Degree - Medicina
LUZ Universidad Del Zulia
Certified - Clinical Medical Assistant
Technical Health Academy
High School Diploma -
Colegio Privado Las Acacias
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