Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Rosaria Dawson

1 Grandstand Lane ,Sandy’s Bermuda

Summary

Dynamic and dedicated professional with a strong background in customer service at Miles Market. Proven ability to enhance customer satisfaction through effective communication and cash handling. Recognized for reliability and a strong work ethic, consistently exceeding performance goals while maintaining a clean and organized environment. Committed to delivering high-quality results.

Overview

8
8
years of professional experience

Work History

Cashier

Miles Market
01.2021 - 05.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Grocery Packer

Miles Market
10.2017 - 07.2021
  • Enhanced customer satisfaction with timely and accurate order fulfillment, paying close attention to product quality control.
  • Increased productivity by swiftly moving from one task to another, prioritizing time-sensitive orders while maintaining attention to detail.
  • Exceeded daily performance goals consistently by staying organized, focused, and committed to delivering high-quality results in a timely manner.
  • Minimized damage during transit by selecting appropriate packaging materials for each item based on its size, shape, fragility level or other considerations.

Shampoo Assistant

Liv Hair And Beauty
05.2018 - 07.2018
  • Supported stylists with timely shampooing and conditioning services, maximizing appointment efficiency.
  • Skillfully handled multiple tasks simultaneously while maintaining high levels of productivity.
  • Provided special treatments involving shampooing, rinsing and conditioning hair.
  • Adhered to hygiene standards by sanitizing tools regularly, maintaining a safe environment for clients and staff alike.
  • Prepared salon clients for specialized scalp treatments and conditioning.
  • Maintained a clean and organized work area, contributing to a positive salon environment.

Education

High School Diploma - Cosmetology

Cedarbridge Academy
Pembroke
06.2021

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Cash register operation

Timeline

Cashier

Miles Market
01.2021 - 05.2025

Shampoo Assistant

Liv Hair And Beauty
05.2018 - 07.2018

Grocery Packer

Miles Market
10.2017 - 07.2021

High School Diploma - Cosmetology

Cedarbridge Academy

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Rosaria Dawson