Hi, I’m
Rosaura Espinoza
General restaurant manager
Henderson,NV
Summary
Accomplished General Manager with a proven track record at Gourmet Cafe And Pie, enhancing operational efficiency and elevating customer service standards. Expert in strategic planning and team leadership, achieving a significant increase in sales. Skilled in cash handling and fostering guest engagement, demonstrating a strong work ethic and exceptional interpersonal abilities.
Overview
2024
years of professional experience
1
Certification
Work History
Woodranch
Server
Job overview
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Gourmet Cafe And Pie
General Manager
05.2005 - 10.2023
Job overview
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
Kaplan CollegeRiverside, CA
Associate Degree In Nursing from Nursing Education
06.2006
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Food Running
- High-volume dining
Certification
Manager good handler certificate
Languages
Spanish
Native or Bilingual
Timeline
General Manager
Gourmet Cafe And Pie
05.2005 - 10.2023
Server
Woodranch
Kaplan College
Associate Degree In Nursing from Nursing Education
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