Roscoe Smith III

• Enhanced customer satisfaction with timely order processing and shipping, ensuring accurate product delivery.
• Labeled boxes, crates, and containers with accurate order information, destinations, and codes to minimize shipping errors.
• Ensured proper documentation of all shipments, minimizing delays due to customs or other regulatory requirements.
• Lead a high-performing team of fulfillment associates, fostering a positive work environment that promotes collaboration and teamwork.
• Greeted customers and directed them to requested products.
• Orchestrated effective materials management with strong stock rotation strategies, new order placements, and shipping inspections.

• Participated in inventory audits, identifying discrepancies or errors in stock counts for accurate record-keeping purposes.
• Created attractive and eye-catching displays and end caps to promote specific stock to customers.
• Put away received merchandise in designated location.
• Pulled out-of-date, damaged, or returned opened items to report to supervisor.
• Recorded daily activities for inventory control.

• Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
• Worked with different stations to provide optimal coverage and meet production goals.
• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
• Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
• Minimized safety hazards and kept work areas inspection-ready by consistently picking up trash and excess materials.

- Maximized available carts for customers with timely retrieval from the parking lot and surrounding areas.

- Supported store operations, assisting with bagging groceries and helping customers load their vehicles when needed.

- Collaborated with fellow associates to ensure efficient coverage of cart retrieval duties throughout the day.

- Fostered a positive shopping environment, greeting customers with a friendly demeanor and offering assistance as needed.