ROSCOLETTE J. FOX
The Kroger Company
WARREN,MI
1
Certification
22
years of professional experience
Professional retail leader with significant experience in overseeing store operations and driving sales growth. Proven track record in team collaboration, adapting to changing needs, and consistently achieving goals. Skilled in inventory management, customer service, and staff development. Respected for reliability, leadership, and strategic problem-solving.
Work History
Store Leader
5 Years 8 Months- Led positive influence to create exceptional shopping experience by building confidence, skills, teamwork, and communication among associates, fostering a collaborative team culture.
- Executed tasks with a focus on quality and attention to detail.
- Led initiatives to implement change and foster innovation within the team.
- Motivated team members through supportive leadership and encouragement.
- Provided clear, strategic direction to align team efforts with business goals.
- Executing sales plan and strategic mapping.
- Implemented training and development initiatives to enhance team capabilities and drive business growth.
Store Leader
11 Years- Maximized revenues and customer satisfaction by training and motivating staff, setting sales targets, maintaining stock levels through strategic ordering, handling customer inquiries, executing sales standards, and implementing safety regulations.
- Recruited and trained staff to enhance team performance.
- Oversaw budget allocations to optimize resource utilization.
- Maintained accurate statistical and financial records for reporting.
- Handling customer inquiries and concerns.
- Oversaw pricing strategies and stock control for inventory management.
- Maximized profitability by setting and exceeding sales targets through staff motivation and effective performance management.
- Ensuring compliance with health and safety legislation.
- Preparing promotional materials and displays.
Manager
12 Years- Key Manager with a concentration in customer service. Duties included managing a staff of 30 employees, attending to all customer concerns, managing and executing all sales goals and financial budgets.
- Agreeing and managing budgets.
- Oversaw budget agreements to ensure accurate financial planning.
- Created and planned menus for special events and daily operations.
- Promoting and marketing the business.
- Developed and implemented marketing strategies to enhance business visibility and customer engagement.
- Monitored and managed stock levels to ensure adequate inventory.
Education
Bachelor of Business Administration - Human Resource Management
Skills
Project Management
Executes With Excellence
Change leadership
Retail Operations Management
Verbal & Written Communication
Administrative Expert
Change management
Influence strategies
Staff development
Mentorship and leadership
Conflict Management
Operational excellence
Proactive
Goal Oriented
Team motivation
Staff motivation
Positive Influencer
Certification
- Emerging Leaders Training Program, MSU - August, 2024
- Food Retail Leader Certification, FMI - October, 2025
Timeline
Store Leader
The Kroger Company
01.2021 - CurrentRead More
Store Leader
Rite Aid Pharmacy
01.2010 - 01.2021Read More
Manager
Outback Steakhouse
01.2005 - 01.2017Read More
Baker College
Bachelor of Business Administration from Human Resource Management
Read More
Personal Information
Title: RETAIL STORE LEADER