Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sahil Sharma

Tustin

Summary

Highly motivated and detail-oriented professional with a Bachelor's degree in Computer Science, and a strong foundation in both technology and retail operations. With over a year of hands-on experience at 7-Eleven, I have developed a deep understanding of day-to-day store management, customer engagement, inventory control, and operational compliance. My background also includes experience in web design and development, which has equipped me with technical problem-solving skills, a keen eye for detail, and the ability to think analytically and strategically. I am seeking to transition into the Area Leader Trainee – Franchise Operations role to leverage my combined expertise in retail operations, team collaboration, and digital technologies. My goal is to contribute to the growth and efficiency of franchise locations by driving operational excellence, supporting franchisees, and upholding the brand standards of 7-Eleven.

Overview

5
5
years of professional experience

Work History

Store Leader

7 Eleven Franchise
La Mirada
10.2023 - Current
  • Maintained store operations by following policies and procedures; completed reports.
  • Analyzed sales figures and implemented strategies to increase revenue.
  • Conducted daily store walk-throughs to identify any maintenance needs or security risks.
  • Managed all aspects of store operations including staffing schedules, budgeting.
  • Coordinated with vendors for ordering supplies, equipment, and other materials.
  • Resolved customer service issues to ensure customer satisfaction.
  • Built customer loyalty through knowledgeable sales, support and education on brand products and services.
  • Supervised work of cashiers, training new team members and monitoring performance.
  • Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Web Developer

mda ithub
Karnal
01.2020 - 02.2023
  • Developed web applications using HTML, CSS, JavaScript and JQuery.
  • Implemented front-end development using HTML, CSS, and JavaScript to create visually appealing web pages.
  • Implemented improvements to boost site performance.
  • Directed design, writing and production of page content to fulfill project demands and satisfy customer needs.
  • Validated code for proper structuring, security and compatibility with different browsers, devices or operating systems.
  • Delivered end-user training on content management systems allowing staff to make easy updates and maintenance to website without developer assistance.
  • Monitored website performance and optimized code for speed optimization.
  • Built layouts according to customer parameters using HTML5 and CSS3.

Education

Bachelor of Science - Computer And Information Sciences

Glocal University
Saharnpur, Uttar Pardesh
08-2022

Skills

  • Customer service
  • Team leadership
  • Inventory management
  • Budget management
  • Problem solving
  • Data reporting
  • Staff development
  • Controlling costs
  • Project management
  • Vendor coordination
  • POS systems
  • Sales professional
  • Technical support
  • Upgrade recommendations
  • Organization

Languages

English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Professional

Timeline

Store Leader

7 Eleven Franchise
10.2023 - Current

Web Developer

mda ithub
01.2020 - 02.2023

Bachelor of Science - Computer And Information Sciences

Glocal University
Sahil Sharma
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