Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Intake Coordinator
Chicago Midwest Home Health
07.2023 - Current
Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
Reduced errors in patient data entry with thorough verification processes and attention to detail.
Completed intake assessment forms and filed clients' charts.
Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Intake Coordinator
Health First Home Health
11.2021 - 06.2023
Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
Answered phone calls and provided new clients with required paperwork to initiate service.
Medical Assistant
New Southtown Medical Group
01.2016 - 07.2021
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
Robin Snead
01.2007 - 12.2015
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for patients in clinic and hospital environments.
Collected and documented patient medical information such as blood pressure and weight.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Education
Medical Assistant
Everest College
Merrionette Park, Ill
12.2006
High School Diploma -
Bloom Township
Chicago Heights, IL
05.1992
Skills
Insurance Verification
Follow-up skills
Multi-Line Phone Systems
Appointment Scheduling
Languages
Spanish
Limited Working
Timeline
Intake Coordinator
Chicago Midwest Home Health
07.2023 - Current
Intake Coordinator
Health First Home Health
11.2021 - 06.2023
Medical Assistant
New Southtown Medical Group
01.2016 - 07.2021
Medical Assistant
Robin Snead
01.2007 - 12.2015
Medical Assistant
Everest College
High School Diploma -
Bloom Township
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