ROSE BAKER
Benton Harbor,Ml
Summary
Goal-oriented Paraprofessional offers support to students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
Overview
32
32
years of professional experience
Work History
MEDICAL OFFICE RECEPTIONIST
WELL NOW URGENT CARE
09.2019 - Current
- Greeted patients immediately upon arrival, providing excellent customer service.
- Maintained confidentiality of personal and financial information, protecting patient rights and complying with HIPPA regulations.
- Collected co-payments and co-insurance and issued appropriate receipts during check-in.
- Scanned and filed patient information into medical records.
- Answered telephones, distributed mail and faxes, and prepared patient files.
- Answered phone calls and messages for medical facility, scheduling appointments, and handling patient inquiries.
PATIENT ACCESS REPRESENTATIVE
LAKELAND, SPECTRUM
08.2018 - 09.2019
- Registered patients by obtaining necessary and accurate financial and demographic information.
- Verified completeness and accuracy of patients' information for documentation in EMR system.
- Connected with insurance companies to verify details and process billing.
- Collected and secured cash payments for patients' co-payments and additional financial obligations.
- Scheduled follow-up visits for patients' follow-on visits.
YOUTH DEVELOPMENT PROFESSIONAL
BOYS & GIRLS CLUB
06.2013 - 03.2018
- Implemented activities and special events to meet physical, social, and emotional needs of children and youth.
- Encouraged physical health through developing positive attitudes toward physical activity and hygiene.
- Strengthened life skills by modeling and instilling positive attitudes and behaviors.
- Talked to children to help guide them through hard times and situations.
- Planned and conducted activities for program participants based on observed needs of individual children and youth.
SCHOOL SECURITY OFFICER
BENTON HARBOR AREA SCHOOL
09.1993 - 06.2013
- Monitored and authorized the entrance and departure of vehicles and visitors.
- Performed CPR and used AED machines to assist with serious medical emergencies.
- Maintained logs and records of deliveries, shipments, and vendors.
- Completed daily reports outlining regular activities and notable incidents.
- Created incident reports on property damage, theft, presence of unauthorized persons and emergency calls made.
- Monitored school premises to ensure safety and security of students and staff.
- Implemented security protocols, enhancing overall safety awareness among staff and students.
Education
Associate of Applied Science - Medical Billing & Coding
Colorado Technical University
Colorado Springs, CO03.2013
High School Diploma - General Studies
Benton Harbor High School
Benton Harbor, MI06.1989
Skills
- Positive reinforcement
- Instructional assistance
- Social-emotional learning
- Classroom safety
- Student behavior and progress reporting
- Small group instruction
- Student engagement
- Assigning and grading work
- Reinforcing learning concepts
- Professional demeanor
- Motivating and inspiring students
- Communicating with parents and teachers
- Caring and empathetic demeanor
- Child safety
- Strong work ethic and dependable
Timeline
MEDICAL OFFICE RECEPTIONIST
WELL NOW URGENT CARE
09.2019 - Current
PATIENT ACCESS REPRESENTATIVE
LAKELAND, SPECTRUM
08.2018 - 09.2019
YOUTH DEVELOPMENT PROFESSIONAL
BOYS & GIRLS CLUB
06.2013 - 03.2018
SCHOOL SECURITY OFFICER
BENTON HARBOR AREA SCHOOL
09.1993 - 06.2013
Associate of Applied Science - Medical Billing & Coding
Colorado Technical University
High School Diploma - General Studies
Benton Harbor High School