Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rose Darbouze

miramar,FL

Summary

Dynamic Assistant Manager with a proven track record in customer service, staff training, and compliance monitoring. Known for resolving inquiries effectively and maintaining operational standards.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Assistant Manager

Populus
Miami, Florida
07.2022 - Current
  • Resolved customer inquiries and provided exceptional service to enhance satisfaction.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Ensured compliance with safety regulations and company policies.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Customer Service

Walmart
Pembroke Pines, Florida
07.2016 - 04.2020
  • Answered phones promptly and provided excellent customer service.
  • Provided customer service support regarding order status inquiries.
  • Provided customer service support when necessary.
  • Implemented strategies to improve customer service quality standards.
  • Processed orders accurately while providing excellent customer service.

Medical Assistant

Dr.Office
Miami, Florida
10.2008 - 12.2009
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Assisted physicians with patient examinations and medical procedures.
  • Performed vital sign checks and recorded patient histories efficiently.
  • Ensured cleanliness and organization of examination rooms and medical supplies.
  • Supported front office operations by handling phone inquiries and check-ins.

Education

Some College (No Degree) - Phlebotomy

Sheridan Technical College
Hollywood, FL

Some College (No Degree) - Medical Assistant

National of Technology
Miami

Skills

  • Inventory management
  • Compliance monitoring
  • Operational procedures
  • Team leadership
  • Staff training
  • Problem solving
  • Customer service

Languages

French
Professional
creole
Professional
Spanish
Limited

Certification

  • Phlebotomy certificate
  • Medical Assistant

Timeline

Assistant Manager

Populus
07.2022 - Current

Customer Service

Walmart
07.2016 - 04.2020

Medical Assistant

Dr.Office
10.2008 - 12.2009

Some College (No Degree) - Phlebotomy

Sheridan Technical College

Some College (No Degree) - Medical Assistant

National of Technology
Rose Darbouze