Rose DePietro
Summary
At The General Stanton Inn, I excelled in enhancing dining satisfaction through effective multitasking and superior customer service, skillfully managing reservations and seating arrangements. Demonstrated patience and interactive communication, significantly improving guest experiences. My adeptness in greeting guests and maintaining cleanliness contributed to a seamless dining atmosphere.
Overview
1
1
Certification
Work History
Hostess
The General Stanton Inn
Charlestown, RI
04.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
Education
High School Diploma -
Chariho High School
Wood River Junction, RI06.2027
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Cleaning and sanitation
- Interactive communication skills
- Greeting guests
- Seating arrangements
- Guest Seating
- Table assignment
Certification
CPR Certification
Timeline
Hostess
The General Stanton Inn
04.2024 - Current
High School Diploma -
Chariho High School