Rose Holbach
Altadena,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
23
23
years of professional experience
Work History
Sales Associate
The Black
San Diego, CA
03.2023 - 12.2025
- Enhanced customer satisfaction by efficiently managing inquiries and swiftly resolving issues.
- Enhanced sales performance by providing comprehensive product knowledge and fostering clear communication among team members.
- Monitored and adjusted inventory levels to meet demand while reducing discrepancies in stock records.
- Facilitated teamwork to develop engaging visual displays aimed at increasing customer interest and foot traffic.
- Trained new associates on sales techniques and company policies for improved performance.
- Monitored sales floor activity to maintain store organization and enhance customer shopping experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Cashier
Krisp
San Diego, CA
09.2021 - 03.2023
- Processed customer transactions efficiently using point-of-sale systems
- Maintained accurate cash drawer and managed daily cash reconciliation
- Provided exceptional customer service, resolving inquiries and issues promptly
- Collaborated with team members to ensure smooth operational flow during peak hours
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Certified Birth Doula
Self-employeed
San Diego, CA
04.2012 - 05.2020
- Provided continuous emotional and physical support during labor and delivery processes.
- Educated clients on childbirth options, pain management techniques, and postpartum recovery strategies.
- Developed personalized birth plans to align with client preferences and health considerations.
- Collaborated with medical professionals to ensure safe and effective birthing experiences.
- Mentored aspiring doulas through training sessions, sharing best practices in client care and support techniques.
- Expanded clientele through consistent networking efforts at community events and professional conferences related to maternal health.
- Promoted a calm environment during labor through relaxation techniques such as guided visualization, breathing exercises, and massage.
Self Employed Massage Therapist
Self Employed Services
San Diego, CA
06.2016 - 03.2020
- Provided personalized massage therapy sessions tailored to client needs and preferences.
- Utilized various techniques, including Swedish and deep tissue, to enhance relaxation and alleviate pain.
- Maintained a clean and organized workspace adhering to health and safety regulations.
- Developed client relationships through effective communication and empathy during treatments.
- Educated clients on self-care practices and wellness strategies for long-term benefits.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Pre School Teacher
Murrieta Ranch Pre School
Murrieta, CA
06.2003 - 06.2014
- Developed and implemented age-appropriate lesson plans to enhance cognitive and social skills.
- Fostered a positive learning environment through effective classroom management techniques.
- Collaborated with parents to communicate student progress and development goals.
- Designed engaging activities that promoted creativity and critical thinking in preschoolers.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Education
Doula Certificate Program - Doula Certificate Program
Dona Doula
San Diego, CA01-2013
No Degree - Early Childhood Development
Mt. San Jacinto College
San Jacinto, CA06-2001
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Flexible schedule
- Store opening and closing
- Professional demeanor
- Adapt to diverse groups
- Building rapport
- Calm demeanor
- Positive and professional
Timeline
Sales Associate
The Black
03.2023 - 12.2025
Cashier
Krisp
09.2021 - 03.2023
Self Employed Massage Therapist
Self Employed Services
06.2016 - 03.2020
Certified Birth Doula
Self-employeed
04.2012 - 05.2020
Pre School Teacher
Murrieta Ranch Pre School
06.2003 - 06.2014
Doula Certificate Program - Doula Certificate Program
Dona Doula
No Degree - Early Childhood Development
Mt. San Jacinto College