Rose Murphy

Server

Rosie’s Restaurant

03.2025 - Current

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Managed inventory of dining supplies to prevent shortages during service.
Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Processed orders and sent to kitchen employees for preparation.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Checked guests' identification before serving alcoholic beverages.