Rosealee McLaughlin
Bridgeport
Summary
Dynamic manager with expertise in staff scheduling, conflict resolution, and quality assurance. Proven track record in optimizing daily operations and enhancing team performance to drive business success.
Overview
27
27
years of professional experience
Work History
Manager
DeFelice Bros Pizza-Zervos-Montz, LLC
Saint Clairsville
09.2025 - Current
- Managed daily operations and ensured compliance with company policies.
- Oversaw staff scheduling and coordinated training programs for new hires.
- Fostered a positive work environment through effective team communication.
- Monitored inventory levels and managed supply chain logistics effectively.
- Resolved conflicts and addressed employee concerns promptly and professionally.
- Analyzed customer feedback data to identify areas of improvement in products or services offered.
- Managed day-to-day operations including scheduling shifts, assigning tasks, resolving conflicts.
- Resolved customer complaints quickly and efficiently while maintaining excellent customer relations.
- Maintained accurate records of payroll information, attendance logs, time sheets.
- Recruited, trained, supervised, evaluated, coached, and disciplined personnel as needed.
Independent Sales Represntative
Avon Products
New York
03.1999 - Current
- Developed strong relationships with customers to understand their needs.
- Demonstrated product features and benefits to potential clients.
- Assisted customers in selecting suitable products for their requirements.
- Conducted regular follow-ups to ensure customer satisfaction and loyalty.
- Maintained accurate records of sales activities and customer interactions.
- Developed key customer relationships to increase sales.
Manager in Charge
Martins Ferry Rec Center
Martins Ferry
05.2025 - 09.2025
- Managed daily operations and ensured compliance with company policies.
- Oversaw staff scheduling and coordinated training programs for new hires.
- Managed day-to-day operations including scheduling shifts, assigning tasks, resolving conflicts.
Manager in Charge
DeFelice Bros Pizza-Donahue Ent. LLC
Martins Ferry
10.2019 - 03.2025
- Managed daily operations and ensured compliance with company policies.
- Fostered a positive work environment through effective team communication.
- Conducted performance evaluations and provided constructive feedback to staff.
- Resolved conflicts and addressed employee concerns promptly and professionally.
- Managed day-to-day operations including scheduling shifts, assigning tasks, resolving conflicts.
- Ensured compliance with local health and safety regulations at all times.
- Resolved customer complaints quickly and efficiently while maintaining excellent customer relations.
- Maintained accurate records of payroll information, attendance logs, time sheets.
- Recruited, trained, supervised, evaluated, coached, and disciplined personnel as needed.
Painter, Maintenance
Wheeling Hampton
Wheeling
06.2014 - 03.2020
- Prepared surfaces for painting by cleaning, sanding, and priming.
- Applied paint using brushes and rollers for interior and exterior projects.
- Collaborated with maintenance team to coordinate painting schedules and tasks.
- Maintained clean work areas to ensure safety and efficiency during projects.
- Prepared surfaces by washing, scraping, sanding and patching imperfections.
Education
Some College (No Degree) - Certified Medical Assistant
West Virginia Northern Community College
Wheeling, WVSkills
- Staff scheduling
- Training program coordination
- Customer relationship management
- Performance evaluation
- Conflict resolution
- Inventory management
- Quality assurance
- Problem solving
- Operations management
- Schedule preparation
Timeline
Manager
DeFelice Bros Pizza-Zervos-Montz, LLC
09.2025 - Current
Manager in Charge
Martins Ferry Rec Center
05.2025 - 09.2025
Manager in Charge
DeFelice Bros Pizza-Donahue Ent. LLC
10.2019 - 03.2025
Painter, Maintenance
Wheeling Hampton
06.2014 - 03.2020
Independent Sales Represntative
Avon Products
03.1999 - Current
Some College (No Degree) - Certified Medical Assistant
West Virginia Northern Community College