Roseann Toney
Charlotte,MI
Summary
Dynamic Department Manager at People's Promises (McDonald's Franchise) with a proven track record in staff management and customer service. Expert in training future leaders and resolving guest complaints effectively. Skilled in inventory management, ensuring operational efficiency while fostering a motivated team environment. Committed to excellence and enhancing customer satisfaction.
Overview
16
16
years of professional experience
Work History
Department Manager
People's Promises(McDonald's Franchise
08.2009 - Current
I have extensive experience in all three departments.
-Ensured accurate and on-time preparation of crew schedules.
-Completed Inventory and the truck order.
-Conducted interviews and facilitated hiring process.
-Facilitated swift resolution of guest complaints.
-Contributed to training upcoming managers.
Education
N/A
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
Timeline
Department Manager
People's Promises(McDonald's Franchise
08.2009 - Current
N/A
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