Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Roseanna Laws

Peoria,IL

Summary

Customer-oriented General Manager with Number years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

8
years of professional experience
1
Certification

Work History

Subway

General Manager
05.2024 - Current

Job overview

Make schedules, inventory, and truck orders

McDonald's

Manager
09.2016 - 09.2022

Job overview

  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Education

John F Kennedy High
Chicago, IL

GED
06.2022

University Overview

Skills

Team building

Certification

Serve safe license

Timeline

General Manager
Subway
05.2024 - Current
Manager
McDonald's
09.2016 - 09.2022
John F Kennedy High
GED
Roseanna Laws