
Dynamic medical receptionist with extensive experience at Accelerated Urgent Care, excelling in front desk operations and insurance verification. Proven ability to enhance patient communication and streamline check-in processes. Skilled in HIPAA compliance and time management, ensuring efficient office administration and a welcoming environment for patients.
Manage patient check-in process at front desk.
Facilitated communication with patients and medical providers regarding medical record requests.
Assisted patients throughout the check-in procedure.
Confirmed patient insurance status at check-in.
Manage transactions to resolve past due patient payments.
Maintained cleanliness of patient waiting area.
Coordinate handling of medical records inquiries.
Administered patient medical records and claims.
Managed subpoenas and associated documentation.
Managed incoming communications from patients, employers, and physicians.
Managed patient checkout procedures efficiently.