Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roseanne Alba

Clovis,CA

Summary

Dynamic medical receptionist with extensive experience at Accelerated Urgent Care, excelling in front desk operations and insurance verification. Proven ability to enhance patient communication and streamline check-in processes. Skilled in HIPAA compliance and time management, ensuring efficient office administration and a welcoming environment for patients.

Overview

5
5
years of professional experience

Work History

Medical Receptionist

Accelerated Urgent Care
Clovis, CA
05.2024 - Current

Manage patient check-in process at front desk.

Facilitated communication with patients and medical providers regarding medical record requests.

Assisted patients throughout the check-in procedure.

Confirmed patient insurance status at check-in.

Manage transactions to resolve past due patient payments.

Maintained cleanliness of patient waiting area.

Coordinate handling of medical records inquiries.

Medical Receptionist/ Records

Total Care Medical Center
Fresno, CA
03.2022 - 01.2023

Administered patient medical records and claims.

Managed subpoenas and associated documentation.

Managed incoming communications from patients, employers, and physicians.

Managed patient checkout procedures efficiently.

Paraprofessional

Big Picture Educational Academy
Fresno, CA
02.2020 - 03.2022
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Coordinated with multidisciplinary teams to evaluate student progress and adjust instructional strategies as needed.
  • Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.

Education

Sanger High School
Sanger, CA
06.2017

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology
  • HIPAA compliance
  • Appointment management
  • Insurance verification
  • Office administration
  • Time management
  • Multi-line telephone operation

Languages

Spanish
Native or Bilingual

Timeline

Medical Receptionist

Accelerated Urgent Care
05.2024 - Current

Medical Receptionist/ Records

Total Care Medical Center
03.2022 - 01.2023

Paraprofessional

Big Picture Educational Academy
02.2020 - 03.2022

Sanger High School