Respectful Clinical Manager with extensive knowledge of health care administration and clinical philosophy. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure.
Overview
8
8
years of professional experience
Work History
Clinical Manager
Alive & Well Community Partners
01.2022 - 07.2024
Implemented new policies and educated staff on changes.
Created work schedules for 25 employees and oversaw functioning of billing department.
Contributed to successful accreditation reviews with thorough preparation efforts focused on documentation completeness.
Enhanced staff performance through regular training, mentoring, and professional development opportunities.
Monitored all phone calls and scheduled appointments.
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Successfully managed clinic operations during periods of change or growth by adapting processes as needed.
Clerical Assistant
Miami Dade College - North Campus
01.2020 - 12.2021
Provided clerical support to company employees by copying, faxing and filing documents.
Interacted with customers by phone, email or in-person to provide information.
Responded to inquiries from callers seeking information.
Maintained organized files and stocked supplies to support team needs and maximize performance.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
worked with software application ( Office Word, Power Point, Excel, Outlook, etc. )
Composed sensitive, confidential reports and documentation.
Monitored shipments and mailing procedures to effectively distribute or file mail and solve shipment issues.
Prepared meeting materials and took clear notes to distribute to stakeholders.
Teacher's Assistant
Instituion Nouvelle Source
09.2016 - 06.2018
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Handed out classroom materials, like pencils, paper and crayons.
Worked with lead teacher to monitor class schedule and take attendance.
Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Provided support to help students with special needs learn and grow.
Created lesson materials, visuals and digital presentations to supplement lesson plans.
Education
Associate of Arts - Prenursing Studies
Miami Dade College
Miami, FL
05.2023
Skills
Office Supplies and Inventory
Calendar Management
Time Sheet Preparation
Clerical Experience
Office Supply Management
Optimizing Team Performance
Social butterfly
Quick learner
Languages
French
Native or Bilingual
Creole
Native or Bilingual
English
Full Professional
Timeline
Clinical Manager
Alive & Well Community Partners
01.2022 - 07.2024
Clerical Assistant
Miami Dade College - North Campus
01.2020 - 12.2021
Teacher's Assistant
Instituion Nouvelle Source
09.2016 - 06.2018
Associate of Arts - Prenursing Studies
Miami Dade College
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