Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roseline Mervius

Orlando,FL

Summary

Experienced and personable food service professional with over five years of success in hotel and resort dining environments. Skilled in delivering elevated guest experiences across fine dining, banquets, and in-room service. Known for a polished, friendly demeanor, fast-paced multitasking, and commitment to cleanliness and quality. Adept at working in luxury settings, exceeding guest expectations, and supporting team efficiency during high-volume service. Passionate about hospitality and creating memorable dining moments that reflect the standards of upscale resort brands.

Overview

6
6
years of professional experience

Work History

Cocktail Server

Rosen Hotels & Resorts
Orlando, FL
12.2023 - Current
  • Prepared and served alcoholic beverages in accordance with company standards.
  • Assisted in stocking bar area with beer, wine, spirits, paper products, straws and stirrers.
  • Delivered food orders promptly and courteously.
  • Provided excellent customer service to ensure satisfaction.
  • Served food and beverages to patrons and immediately remedied issues with orders.

Lobby Bartender

Hilton Garden Inn Hotel
Orlando, FL
09.2022 - 05.2025
  • Provided drink suggestions to customers based on their preferences.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Processed payments accurately and efficiently with POS system.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.

Server

Westgate Resorts
Orland, FL
08.2019 - 11.2022
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Delivered food orders promptly and courteously.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Education

Associate of Science - Diagnostic Medical Sonography

Valencia College
Orlando, FL
05-2028

Associate of Arts - Psychology

Valencia College
Orlando, FL
05-2026

Skills

  • Customer relations
  • Conflict resolution
  • Time management
  • Collaborative work ethic
  • Attention to detail
  • Critical thinking
  • Calm under pressure
  • Positive and professional
  • Multitasking and organization
  • Strong customer service
  • Company policy adherence
  • Health department regulations

Languages

English
Native/ Bilingual
Haitian Creole
Native/ Bilingual

Timeline

Cocktail Server

Rosen Hotels & Resorts
12.2023 - Current

Lobby Bartender

Hilton Garden Inn Hotel
09.2022 - 05.2025

Server

Westgate Resorts
08.2019 - 11.2022

Associate of Science - Diagnostic Medical Sonography

Valencia College

Associate of Arts - Psychology

Valencia College

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