Roseline Osei-Mensah
Fairfield Township,Ohio
Summary
In-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work History
Quality Assurance Specialist
Nitto Avecia
Cincinnati, OH
08.2021 - Current
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Fixed identified issues to improve workflows.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Analyzed quality and performance data to support operational decision-making.
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
- Promoted adherence to quality standards by educating personnel on quality control.
- Monitored product standards and quality-control programs.
- Addressed non-conformance issues, pausing production to correct errors.
- Updated inspection journals and daily summary logs with quality-related data.
- Reported problems and concerns to management.
- Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
- Assessed products or services to evaluate conformance with quality standards.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Conducted investigations into questionable test results.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
- Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to meet contract compliance regulations.
Filling Technician
AstraZeneca Pharmaceuticals
Cincinnati, OH
04.2021 - 08.2022
- Perform cleaning and housekeeping activities for assigned areas as required to maintain a cGMP environment.
- Perform batch record and GMP documentation entries. Maintain records and/or logs as required in performance of job responsibilities. This will include mathematical computation.
- Knowledge of product security controls including controlled substance handling and outgoing quality.
- Be able to start up and make minor adjustments to machinery.
- Computer on-line may require some data input. This includes SCADA and HMI entries.
- Perform the duties of operating assigned machinery consisting of servicing machines with materials, removing finished materials from machine tables, and assuring smooth flow of product.
- Perform visual and physical checks of in-process and finished materials as requested.
- Knowledge of light material handling equipment (non-motorized lifts).
- Perform inventory control and reconciliation activities, which may require use of SAP
Quality Analyst
AstraZeneca
Cincinnati, OH
07.2020 - 12.2021
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Analyzed quality and performance data to support operational decision-making.
- Developed and maintained quality assurance procedure documentation.
- Interfaced with applicable site support groups on projects (capital and non-capital) that impact the PET/assigned area, and proactively ensures GMP compliance during the planning, execution, and closeout phases of these projects.
- Conducted visual inspection of vials and cartons of vaccines.
- Paid diligence to safety
- Primarily responsible for Quality Activities for manufacturing in a control environment. This included Quality inspection, checks, tests, and sampling of in-process materials, parts and components used in the manufacture of a finished Pharmaceutical product.
- Performed AQL inspection of pharmaceutical products at different stages including Inspection of In-process Materials in a light booth per company standards.
- Performed QA review and approval of GMP documentation.
- Executed quality issue resolution to maintain the flow of products and documents to meet site objectives.
- Used ANSI/ASQ Z1.4 sampling plans to perform inspections.
- Did all AQL Inspection of Components and Packaging Inspections
- Performed visual Inspection – Inspecting Materials for Defects, Components: Vials, Stoppers, Seals. Packaging: Labels, Cartons, Inserts
Quality Assurance Associate
Kroger
Cincinnati, OH
02.2021 - 04.2021
- Perform Quality Assurance document review for all incoming products conform to written and approved quality specifications
- Perform inspections on inbound product following company guidelines and written specifications (SOP)
- Communicate with buyers and the Merchandising department on inventory levels, short-dated product, shrink and other quality-related issues on a timely basis
- Check Brix, pressure levels and pulp temperatures on inbound produce
- File claims on out-of-spec product that stays in the distribution center (DC) and follow company guidelines and procedures for filing and recording claims; communicate claims to Merchandising, Procurement and vendors
- Reject product that is out of temperature or dating guidelines; communicate that information to immediate supervisor, Merchandising and Procurement staff
- Be actively involved in the banana ripening process and ensure bananas are shipping to stores at proper stage and temperature
- Participate in Quality investigations and Risk assessment of produce
- Work with the vendor community and WESCO in identifying/correcting any quality issues
- Keep inspection area sanitized and thermometers/scales calibrated
- Perform short date surveillances daily on most volatile products and once per week on longer shelf-life products
- Direct drivers or warehouse services (WSS) to pull random samples throughout the truck on straight loads in accordance with company guidelines; take samples to be inspected to the Quality Assurance (QA) area
- Maintain ground beef log and temperature logs to provide information on any food borne illness’s point of origin
- Identify improperly rotated product and correct the rotation issue with the help of the supervisor
- Assign QA status(sellable/purge/Donate) and perform activities that will prevent produce from purging
- Investigate all routine problems that occurred during assignment
- Check produces freshness every day to confirm freshness of produce before it gets to customers
Operator
Teva Pharmaceuticals
Cincinnati, OH
05.2019 - 01.2021
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Performed quality checks to identify finish discrepancies.
- Performed inspections and routine maintenance on equipment.
- Conducted inspection of in-process or finished product.
- Provided on-the-job training to newly hired workers and team members.
- Performed equipment tests, calibrations and repairs to keep machines running smoothly and prevent malfunctions.
- Assisted with equipment startups and machine installation tasks.
- Recorded production errors, accidents and discarded pieces for supervisor review.
- Analyzed and measured final products with precision tools to confirm compliance to specifications and standards.
- Fed raw materials and components into semi-automated machines according to production needs.
- Recognized upset conditions, determining cause, and took appropriate corrective action.
- Initiated and documented preliminary investigations according to specific guidelines.
Project/Business Development Manager
WHSO
Accra, Ghana
09.2012 - 03.2018
- Reached out to potential customers via telephone, email and in-person inquiries.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Generated new business with marketing initiatives and strategic plans.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Worked with existing customers to increase purchases of products and services.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated, prepared and signed contracts with clients.
- Created reports and presentations detailing business development activities.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Collaborated with sales and marketing departments to support project rollout.
- Performed research to uncover potential target areas, markets and industries.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Devised effective marketing, sales and other promotional initiatives.
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
Education
MBA - Project And Quality Management
California Intercontinental University
Irvine, CA 01.2022 - 10.2022
Bachelor of Science - Hospitality And Tourism Management
GIMPA
Ghana 10.2013 - 06.2015
Associate of Applied Science - Hotel Catering And Institutional Management
Kumasi Technical University
Ghana 09.2008 - 06.2011
High School Diploma -
Krobo Girls Senior High
Ghana 09.2004 - 06.2007
Skills
Project Management
Correction action planning
Materials inspection
Sampling
Sound quality management techniques
Corrective actions
Excellent Communication
Knowledge of Six Sigma and TQM
QA Risk Management Assessment
GMP Documentation
Affiliations
- American Society for Quality (ASQ)
Timeline
MBA - Project And Quality Management
California Intercontinental University
01.2022 - 10.2022
Quality Assurance Specialist
Nitto Avecia
08.2021 - Current
Filling Technician
AstraZeneca Pharmaceuticals
04.2021 - 08.2022
Quality Assurance Associate
Kroger
02.2021 - 04.2021
Quality Analyst
AstraZeneca
07.2020 - 12.2021
Operator
Teva Pharmaceuticals
05.2019 - 01.2021
Bachelor of Science - Hospitality And Tourism Management
GIMPA
10.2013 - 06.2015
Project/Business Development Manager
WHSO
09.2012 - 03.2018
Associate of Applied Science - Hotel Catering And Institutional Management
Kumasi Technical University
09.2008 - 06.2011
High School Diploma -
Krobo Girls Senior High
09.2004 - 06.2007