Roseline Ostine
Larado Taco
Kissimmee,FL
21
years of professional experience
Experienced customer service professional with strengths in customer relationship management, point of sale, and accurate order entry. Known for friendly service, attention to detail, and smooth day-to-day operations.
Work History
Sales Associate
7 Months- Greeted customers and provided exceptional customer service.
- Greeted customers warmly at front counter and provided friendly service, enhancing overall customer experience at Laredo Taco.
- Took food orders and entered requests into point-of-sale system, ensuring accurate and timely service.
- Helped prepare menu items following Laredo Taco food safety and quality standards.
- Restocked condiments and supplies during shift, maintaining cleanliness and organization in service areas.
Customer Service Coordinator
5 Years 1 Month- Managed daily customer inquiries through phone, email, and chat channels.
- Coordinated customer service activities, including responding to inquiries, resolving complaints, and providing product information.
- Developed relationships with customers to ensure satisfaction.
- Scheduled interviews and follow-up calls with candidates and hiring teams.
- Selected customer orders using pick lists and warehouse scanning equipment.
- Verified item codes, quantities, and product condition during order fulfillment.
- Restocked inventory locations to support accurate warehouse picking flow.
- Organized work aisles to promote safety and efficiency in the warehouse and storage areas to maintain safe warehouse operations.
Sales Associate
1 Year 2 Months- Worked with fellow sales team members to achieve group targets.
- Cleaned dining areas, counters, and equipment during busy hours.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
Warehouse Order Picker
9 Years 8 Months- Picked grocery orders using Winn Dixie Warehouse pick tickets and slot locations.
- Inspected product labels and codes before placing items in orders.
- Used RF scanner to pick items from bins and complete orders.
- Followed safety procedures while working in the warehouse environment.
- Collaborated with team members to ensure that all tasks were completed on time.
Unit Secretary
4 Years 7 Months- Greeted patients and families at Lawnwood Regional Hospital nursing station.
- Answered phones and routed calls to nurses, physicians, and departments.
- Transcribed orders for clinical staff with careful attention to detail.
- Supported nursing team with clerical tasks during daily patient care.
- Greeted visitors and patients in a courteous and friendly manner.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Provided patient information to facilitate timely admissions and discharges.
Education
High School Diploma
- Completed [Subject] Course
Skills
Point-of-sale system
Customer checkout
Order processing
Cash handling
Order fulfillment
Inventory scanning
Inventory restocking
Customer engagement
Timeline
Sales Associate
Larado Taco
03.2026 - CurrentRead More
Sales Associate
7-eleven Convenience Store
01.2022 - 03.2023Read More
Customer Service Coordinator
Optimize manpower Solutions
02.2021 - 03.2026Read More
Warehouse Order Picker
Winn Dixie Warehouse
06.2010 - 02.2020Read More
Unit Secretary
Lawnwood Regional Hospital
01.2006 - 08.2010Read More
Miami Carol City Senior High
High School Diploma
Read More