Roselore Similus
Miami,FL
Summary
Proven in delivering customer service excellence at Global, adept at multitasking and maintaining composure in high-pressure environments. Skilled in cash register operation and customer assistance, consistently ensuring efficient guest seating and satisfaction. Demonstrates a strong blend of communication and organizational skills, contributing to seamless operations.
Overview
6
6
years of professional experience
Work History
Cashier
Global
08.2019 - 06.2024
Restaurant Hostess
Global
08.2018 - 06.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
High School Diploma -
Ministry of National Educaction And Vocational
Haiti07.2016
Skills
- Customer Service
- Customer
- Customer Assistance
- Customer service excellence
- Cleaning and sanitizing
- Cash Register Operation
Languages
English
Full Professional
Spanish
Full Professional
Creole
Full Professional
Timeline
Cashier
Global
08.2019 - 06.2024
Restaurant Hostess
Global
08.2018 - 06.2024
High School Diploma -
Ministry of National Educaction And Vocational
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