Roselyn Peterson
Minden
Summary
Detail-oriented Pharmacy Technician with expertise in prescription processing, patient education, and inventory management. Committed to enhancing medication safety and optimizing pharmacy operations.
Overview
12
12
years of professional experience
Work History
Pharmacy Technician
Walamart
Gardnerville
03.2014 - Current
- Assisted customers with prescription medication inquiries and selections.
- Processed prescription orders using pharmacy management software.
- Maintained accurate inventory of medications and supplies.
- Prepared and labeled prescriptions under pharmacist supervision.
- Educated patients on proper medication usage and side effects.
- Collaborated with healthcare professionals to ensure patient safety.
- Adhered to safety regulations and maintained a clean work environment.
- Trained new technicians on pharmacy procedures and policies.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Received payment from customers and processed credit card transactions when necessary.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
Education
Bachelor of Science - Management
Letran College (Philippines)
Calamba Laguna Philippines03-1990
High School Diploma -
PGMHS (Philippines)
Santa Cruz, Laguna Pilippines03-1985
Skills
- Prescription processing
- Inventory management
- Patient education
- Pharmacy software
- Medication preparation
- Customer service
- Health compliance
- Team collaboration
- Time management
- Problem solving
- Attention to detail
- Professional communication
- Conflict resolution
- Employee training
- Processing payments
- FDA and HIPAA compliance
- Stocking shelves
- Workflow optimization
- Drug safety
- Proper labeling procedures
- Drug classification
- Receiving incoming supplies
- Order verification
Languages
English
Full Professional
Tagalog
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Pharmacy Technician
Walamart
03.2014 - Current
Bachelor of Science - Management
Letran College (Philippines)
High School Diploma -
PGMHS (Philippines)